Warranty

FIXTURE WARRANTY

  • The limited warranty set forth below is given by C3 Lighting Solutions, Inc. (“Manufacturer”) with respect to the lighting product (“Product”) packaged with this limited warranty. The Product, when delivered to you in new condition in its original packaging, is warranted against defects in materials or workmanship as follows: For a period of ten (10) years from the date of original purchase, defective parts or a defective Product returned to Manufacturer, or its’ authorized service providers, as applicable, and proven to be defective upon inspection, will be repaired, or exchanged for a new Product, as determined by Manufacturer.
  • The fixture warranty does not include LED arrays. For LED array warranty see LED WARRANTY.
  • This Limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases: Loss or damage to the Product due to abuse, mishandling, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed by Manufacturer, failure to follow Manufacturer’s installation instructions, or service performed by someone other than Manufacturer or its authorized service provider.
  • Manufacturer assumes no responsibility for freight or labor costs incurred in connection with the installation, removal, or replacement of products determined to be defective or any consequential or incidental damages arising from the use of the product. Manufacturer’s entire liability on any claim of loss or damage resulting from a defective product is limited to the replacement price of the product.
  • WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT WAS MANUFACTURED
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LED WARRANTY

Light engines will be replaced if:

  • LED Light Output falls below 70% of the original brightness within five (5) years of shipment from Seller.
  • 15% or more of the LEDs within a single light engine fail to illuminate within five (5) years of shipment from Seller.
  • 7 or more adjacent LEDs fail to illuminate within five (5) years of shipment from Seller.

This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases: Loss of or damage to the Product due to abuse, mishandling, alteration, accident, electrical current fluctuations, failure to follow operation, maintenance or environmental instructions prescribed by Manufacturer, Failure to follow Manufacturer’s installation instructions, or service performed by someone other than Manufacturer or its authorized service provider.

Manufacturer assumes no responsibility for freight or labor costs in connection with the installation, removal, or replacement of products determined to be defective or any consequential or incidental damages arising from the use of the product. Manufacturer’s entire liability on any claim of loss of damage resulting from a defective product is limited to the replacement of, or replacement cost of the product.

WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT WAS MANUFACTURED

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POWER DISTRIBUTION AND CONTROL PRODUCT WARRANTY

The limited warranty set forth below is given by C3 Lighting Solutions, Inc. (“Manufacturer”) with respect to the power distribution and control product (“Product”) packaged with this limited warranty. The Product, when delivered to you in new condition in its’ original packaging, is warranted against defects in materials or workmanship as follows: For a period of three (3) years from the date of original purchase, defective parts or a defective Product returned to Manufacturer, or its authorized service providers, as applicable, and proven to be defective up inspection, will be repaired, or exchanged for a new Product, as determined by Manufacturer.

This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases: Loss of or damage to the Product due to abuse, mishandling, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed by Manufacturer, failure to follow Manufacturer’s installation instructions, or service performed by someone other than Manufacturer or its authorized service provider.

Manufacturer assumes no responsibility for freight or labor costs incurred in connection with the installation removal, or replacement of products determined to be defective or any consequential or incidental damages arising from the use of the product. Manufacturer’s entire liability on any claim of loss or damage resulting from a defective product is limited to the replacement of, or replacement cost of the product.

WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT WAS MANUFACTURED

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Any Concerns or questions you may have regarding the product should be addressed to C3 Lighting Solutions, Inc., 2907 S. Croddy Way, Santa Ana, CA 92704.

©2016 C3 Lighting, Inc. Specifications are subject to change without notice. All trademarks and registered trademarks shown are the exclusive property of their respective companies.